Case Study: How Progress Software Shifts Accessibility Left

This past year, Applause produced a video case study, “How Progress Software Shifts Accessibility Left, which provides an overview of how Applause has helped its client — a U.S.-based software company — build a robust, sustainable accessibility program for its global collaboration platform, ShareFile. It not only tells the story of a successful QA partnership, but it also inspires other organizations to adopt rigorous accessibility testing processes and standards to ensure optimal digital experiences for users everywhere.
ShareFile is used across document-heavy, highly regulated industries, so the stakes are even higher for getting usability and quality right. Through engaging interviews and footage from ShareFile’s headquarters in Raleigh, North Carolina, the video provides background on why they turned to Applause. In the video, Progress Software’s Senior Manager of UX says: “We chose Applause because we wanted a partner, not just a vendor. They've helped shape our testing strategy and given us access to an incredible community of testers and assistive technologies, enabling us to validate countless real-world scenarios.”
With multiple accessibility testing stakeholders involved both on and off camera, the video provides more information on how Progress delivers accessible, delightful client collaboration experiences worldwide. We hope you enjoy watching it! Thank you for considering Applause for this award.